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General Policy

Community specific terms - additional to Circle.mt's Terms of Use and Privacy Policy.

Refund Policy

terms

Cancellation / Return / Exchange Policy

Events, training and memberships:

  • Orders for events, classes and memberships cannot be exchanged, cancelled or refunded unless otherwise specified in the item’s description.

Goods and other services:

  • To be eligible for a return or exchange, items must be unused, in the same condition received and in the original packaging (if applicable). Perishable goods cannot be returned.
  • To complete your return, kindly open a support ticket from the MyAccount page within 30 days of ordering.
  • On return and inspection, you will be notified of approval or rejection of your refund or exchange.

General Questions

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I have a question

You will find an “Ask a Question” button on every campaign page. Here you will be able to put forward your questions. The best person to answer will revert in no time via email. 

Search the campaign you want to ask a question about or close this popup to return to your current page.

Need help with an order?

You have placed an order with one of our communities and now need help.

Visit the My Account page, locate your order, and open a Support Ticket.  

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